Department of Communications and Engagement
Reference: Community Survey
To: Mayor Gregory Mills and Members of City Council
Through: Michael P. Martinez, City Manager
Prepared By: Kristen Chernosky, Director of Communications & Engagement
Date Prepared: November 9, 2023
PURPOSE
To present an overview of the City of Brighton's 2023 National Community Survey results.
BACKGROUND
At City Council's request, the City of Brighton conducts a citywide community survey biannually. The purpose of this survey is to assess the overall satisfaction of city residents with the delivery of city services, for the residents to rate the overall quality of life in the city, and to garner insight into the residents' perception of upcoming projects and proposals.
The City contracted with Polco/NRC to conduct the 2023 community survey. Polco/NRC was also used to conduct the 2021 and 2014 community surveys, allowing us to compare results over time. Over the last 25 years, Polco/NRC has conducted more than 15,000 surveys in more than 500 local governments across the U.S.
2023 Survey - Method and Analysis
The National Community Survey contained five pages of standardized questions. The survey was available in English and Spanish.
All households within the City of Brighton were eligible to participate in the survey, either as part of the random sample or part of the open participation survey. For the random sample, Polco/NRC used a list of households from an updated list from USPS to randomly select addresses as survey recipients. In total, 3,000 randomly-selected households received mailings (in English and Spanish) starting June 22, 2023 and the survey remained open for six weeks. For all other residents who wanted to take the survey, there was the open participation survey, which became available to all Brighton residents on July 20, 2023, and remained open for two weeks.
About 3% of the 3,000 mailed invitations or surveys were returned because the household address was vacan...
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